Privacy Policy

1. About this policy

This policy explains how Vantage ("Vantage", "we", "us") collects, uses and shares personal information when you use the Vantage website (vantagevalorant.com), web app and desktop app (the "Service"). It is part of our Terms of Service. Vantage is operated from Pennsylvania, United States.

2. What we collect

Your account

• Your email address, display name and password. We store only a secure one-way hash of your password, never the password itself.
• Codes you enter (purchase, trial or referral codes) and which affiliate referred you, if any.
• Your settings, such as which features you turn on.

Your Riot account (when you connect it)

• Your Riot ID (name and tag), player ID (PUUID), region and shard.
• A Riot sign-in session, created when you approve the sign-in on Riot Mobile. We store it encrypted (AES-256) and use it only to keep your connection working. We never see or store your Riot password.
• Which Riot accounts have been linked to your Vantage account, and when.

The desktop app also reads files the Riot Client keeps on your PC (such as its local connection file and logs) to connect to the Riot Client running on your computer and to find your region. That stays on your PC.

Payments

• Your plan, its status and dates, and Stripe reference IDs for your purchases. Payments are handled by Stripe; we never receive or store your full card number.

Your device (desktop app)

• Your computer's name, used as the device label, and a security key created on your PC so your account can be tied to one device.
• Hashed identifiers derived from your PC's hardware (such as the motherboard and BIOS serial numbers and the Windows machine ID). These are one-way hashes; the raw serial numbers never leave your PC. We use them to make sure each PC gets one free trial and to stop account sharing.

Diagnostics and security

• Desktop app logs. While you are signed in, the desktop app uploads recent app logs to help us find and fix problems. Before upload, the app removes tokens, email addresses, player IDs, Riot IDs and your Windows username. Logs are kept about 14 days.
• IP addresses. Our servers see your IP address when you use the Service. We use it, and sometimes your email address, to limit abuse such as password guessing; these records are kept about 2 days. Our hosting providers may also keep standard request logs.

Information about other players

To show your lobby, Vantage reads information about the players in your matches and the players you search for: their Riot ID, rank, level, player card, agent, party and match statistics. This is game information that Riot's services make available to players in the match. We don't keep other players' statistics on our servers; your browser or PC may cache them briefly to load faster.

Dodge reports and your blacklist

• When you file a dodge report, we store the reported player's ID, the reason you chose, the time and your account. Other users see only how many reports a player has and the reasons, never who reported them. You can retract your report.
• Your blacklist (players you mark, with any note you add) is private to your account.

Discord (optional)

If you link Discord for server roles, we store your Discord user ID and username and encrypted Discord access tokens, and we send Discord only whether you are on a trial or a paid plan.

When you contact us

What you send us by email or Discord, so we can help you.

3. How we use it

• To create and secure your account, sign you in and reset your password.
• To connect your Riot account and show live match information, stats and player search.
• To run free trials, take payments, manage subscriptions and prevent trial and account abuse.
• To show community dodge reports and your private blacklist.
• To find and fix bugs, keep the Service secure and prevent fraud.
• To reply to you and send account and billing messages, such as password resets and receipts.
• To meet legal, tax and accounting obligations and enforce our Terms.

We don't send marketing emails, we don't build advertising profiles, and we don't use your data to train AI models.

4. Who we share it with

We don't sell your personal information, and we don't share it for targeted advertising. We share it only with the service providers that run Vantage for us, and only what each needs:

Other Vantage users see only what is described above (report counts and reasons). We may also share information if the law requires it, to protect the rights and safety of our users or others, or as part of a sale or transfer of the Service, in which case this policy keeps applying to your information.

5. Cookies and browser storage

We don't use advertising or analytics cookies, and the website loads no third-party trackers. The web app uses your browser's local storage to keep you signed in and to remember your settings, theme, recent searches, recent players and the current match, plus one small cookie that remembers whether the sidebar is open. These stay on your device. You can clear them in your browser settings, which signs you out.

Because we don't track you across websites, we don't respond differently to "Do Not Track" or Global Privacy Control signals; there is no selling or sharing for them to opt you out of.

6. How long we keep it

7. Security

We use encryption in transit (HTTPS), hashed passwords, encrypted storage for Riot and Discord sessions, access controls on our database, and hardware-backed keys on desktop. No system is perfectly secure, so we can't guarantee absolute security. If a breach affects your information, we'll notify you as the law requires.

8. Your choices and rights

• Disconnect Riot any time in Settings. We delete the stored Riot session right away.
• Cancel your plan any time in the app under Subscription.
• Change your display name or password in Settings.
• Clear your blacklist or retract dodge reports in the app.
• Access, correct, download or delete your data: email vantagevalorantapp@gmail.com from your account email. We'll confirm it's you and respond within 30 days (up to 45 days where the law allows). Deleting your account removes your account details, Riot connection, settings, blacklist, dodge reports and logs; we keep only the limited records described in section 6.

Depending on where you live (for example California and other U.S. states, the EU or the UK), you may have legal rights to know, access, correct, delete or port your personal information, and to not be discriminated against for using them. We give these rights to everyone, wherever you live. If we decline a request, you can appeal by replying to our answer; if you're still not satisfied, you can contact your state attorney general or local data protection authority. An authorized agent may make a request for you with your written permission.

9. Children

Vantage is not meant for children under 13, and we don't knowingly collect personal information from them. If you believe a child under 13 has given us information, email vantagevalorantapp@gmail.com and we'll delete it. Users aged 13 to 17 need a parent or guardian's permission to use Vantage.

10. Where your data is processed

Vantage is run from the United States, and our main database is in the United States. If you use Vantage from outside the U.S., your information is transferred to and processed in the U.S., where privacy laws may differ from yours. Where EU or UK law applies, we process your information to provide the Service you asked for (performance of a contract), for our legitimate interests in keeping the Service secure and preventing abuse, and to meet legal obligations.

11. Changes to this policy

We'll update this policy when our practices change and change the "Last updated" date above. If a change is significant, we'll tell you by email or in the app before it takes effect.

12. Contact

For privacy questions or requests, email vantagevalorantapp@gmail.com.